A good business is difficult to build. The point is that you need not only to choose the direction of business, make the right investments, get registered, and so on, but also arrange everything so that employees can interact normally with each other, spread the necessary information.
Management of communications in the organization isThe question that any leader should know thoroughly. Today, much attention is paid to it. Market competition is very large, which means that only the most organized enterprises can survive.
Communication in the organization
What are we talking about? About ways of information transfer. Probably, do not delve into thinking about how important speed for the normal functioning of the company, since this is all so obvious.
Types of communication in the organization are different. If we take the structural-hierarchical criterion of division, then it should be said that they are vertical or horizontal. Horizontal are connected with the exchange of information at one level - that is, people occupying the same positions, communicate to each other the information necessary for the normal functioning of the enterprise. What is vertical communication in the organization? This is the interaction of subordinates and leaders. Here everything is based on the transfer of reports on the work done, giving assignments, making suggestions, explanations, appeals and so on.
In management activitiesinterpersonal communication. In this case it is necessary that the subjects of communication are in direct contact. Interpersonal communication is associated with certain subjective barriers. Often they arise from the negative attitude of the parties to each other. Also, do not forget that all people perceive the same information in different ways. It's not just about semantic barriers, but also about the people's emotional attitude to certain issues.
The degree of formalization is another criterion of division. It's about standardizing the relationship between recipients and communicators. In organizations, as a rule, they are regulated by the adopted norms, regulations, rules, statutes. Observance of all this leads to the fact that the enterprise operates in a coordinated manner, and the discipline is at a high level. Of course, formal communications in the organization create certain barriers between employees, but the benefits from them are really great. Note that today some modern enterprises are trying to simplify them.
Informal communication inorganization. Most often they are aimed at meeting the needs of individuals or social groups. Informal relations in most cases are hierarchical, they can be both horizontal and vertical.
Communication in the organization is also non-verbal and verbal. Verbal, in turn, is divided into oral and written.
The effectiveness of communication depends to a large extent on theinternal organization of the enterprise, from people who occupy managerial positions in it. The system of notification and transmission of information must work without fail. Why are there problems? The reasons are different. They can also be related to the fact that employees are not interested in doing their job as efficiently as possible, and that the ways of transferring information are not worked out.
Communication management is something, with the help ofwhat are today trying to solve certain issues of communication in the organization. Yes, success can indeed be achieved only with the help of certain knowledge, methods and techniques. A modern manager is a person who really knows how to organize a work process.